Welcome to Our NEW Site!
Excuse the MESS as we REDRESS!
Contact Us
Offering Providing Prompt, Professional, and Courteous Tour, Transportation, Travel, Event Planning, and Destination Manangement Services since 1993
We take our customer care very seriously. While our aim is to make our website easy to understand and navigate, we know that there may be times when you may need a bit of personal assistance if you can not find what you are looking for on our site.
We have provided a number of ways for our Customer Care team to help you:
Note: Office visits are by appointment ONLY!
Email:
Click for product information or assistance:
Click for service inquiries or assistance:
Click for customer support or assistance:
We will respond to you within 24 - 48 hours, during regular
business hours. All email correspondence is completely confidential.
Online Form:
Please send any specific information about your request so we can direct it to the appropriate staff:
Telephone:
1-704-566-0104
Monday to Friday -- 8:00 AM to 5:00 PM (EST),
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 - 48 hours of the
first business day.
Daily Tour reservation hours are Monday - Saturday: 8 AM - 8 PM, and Sundays: 9 AM - 7 PM.
Note: We respond to all inquiries via voice or text unless seats are not available and time does not permit a return call. In that case please listen carefully to our voice mail message!
FAX:
Upon Pertinent Request
Snail Mail:
Send your inquiries to:
Queen City Tours® and Travel
Attention: Customer Care Center
P.O. Box 36160
Charlotte, NC, USA
28236-6160
Follow Us On:
